Patient Info / Forms
Suburban Physical Therapy in Twinsburg & Brecksville, OH is committed to identifying the root cause of your condition and developing a treatment plan to help you return to an active and fulfilling lifestyle.
We can help you get back to doing what you love!
The first appointment: Getting ready
- Please arrive 15 minutes early for your first appointment so that you can complete your paperwork.
- Do you have any additional questions? Make a list of questions you want to ask during your first meeting.
- Make sure you bring all of your documentation. You will need a photo ID and a copy of your insurance card.
- Please call our office ahead of time to confirm your insurance benefits.
- Get ready to discuss your medical history, previous treatments, current medications, and other pertinent information.
- Make a list of any symptoms or warning signs that the therapist should be aware of. What recently irritated or hurt you? How long have you been dealing with the issue? What things can you not do anymore because of your pain or injury?
Direct Access
Did You Know You Can See a Physical Therapist Without a Referral?
Not everyone knows you can go directly to your physical therapist if you are dealing with pain or an injury. It doesn’t matter if you’re dealing with an old or new problem. In all 50 states, you can schedule a visit with one of our therapists to get help sooner than later.
In the medical community, Direct Access is the ability to see a physical therapist when you want to without getting permission from your physician or medical practitioner.
Physical therapists routinely assess and treat patients without a physician’s recommendation. You can call us directly at Suburban Physical Therapy in Twinsburg & Brecksville, OH, and we’ll schedule your appointment today! Direct Access eliminates wasting your time for the appointment to see a doctor, then the delays in getting a referral to physical therapy and waiting for an appointment to see the therapist.
Insurance Info
Are you covered by any of these policies? We have provided a list of our most popular in-network plans for your convenience; however, this is not an exhaustive list!
To confirm other insurance plans, please call our office.
- *Aetna
- American Specialty
- *Anthem BC/BS
- BCMH-Bureau for Children with Medical Handicaps
- Buckeye Preferred Network
- BWC-Bureau of Workers’ Comp
- Caresource
- Cigna-PPO/HMO
- Coventry Health Care/First Health
Testimonials
I have been coming to Suburban Physical Therapy for an ACL repair. My PT is Javi. I love how friendly and welcoming the staff is! It helps turn a “not…
Read MoreBridgett M.

My son began coming to Suburban over ten years ago after having a very serious infection and many surgeries of his elbow. The doctors told him he would never have…
Read MoreKelly.

My physical therapist is Katie. She’s doing a great job keeping me on track and getting me back to playing soccer and running track. The staff here is very welcoming…
Read MoreLauren.

I’m so excited to write about my physical therapist, Holly at Suburban Physical Therapy. I suffered a knee injury in gymnastics last fall. For months, I tried physical therapy with…
Read MoreTaylor.

Refer a Friend
Is it possible for Suburban Physical Therapy in Twinsburg & Brecksville, OH to assist someone you know? It can be hard to convince a friend to seek physical therapy, especially if they are resistant. A good first step is to have an honest and open conversation with them about how physical therapy helped you and why you think they may benefit from physical therapy as well. Explain that physical therapy is a safe, non-invasive way to help treat pain, improve movement, and increase strength and flexibility. Let them know that you will be there to help them through their journey and you can celebrate all the things you can do again together!
FAQs
Can I benefit from physical therapy treatments?
You most certainly can!
Physical therapists are experts at evaluating the whole person. This means that we seek to identify all of the factors associated with your condition. We understand the body's interconnectedness and how a problem in one area may be a symptom pointing to the source of the situation in another.
We are also adept at determining whether you are dealing with one problem or several issues affecting you and your function.
Everyone can benefit from physical therapy, but that doesn't mean it's the only thing you need. We believe in collaborating with other healthcare professionals and working with you while another practitioner assists you in getting the results you deserve.
We can discuss your options and help you decide if physical therapy is right for you. Contact us today to learn more about how PT can help you and make an appointment with one of our dedicated staff members.
Can I go to any physical therapy clinic?
According to “The Patient’s Bill of Rights” law, you can decide what physical therapy clinic you choose for your care.
Although a lot of physicians recommend a physical therapy clinic they may prefer, you are under no obligation to go to that clinic. No medical practitioner, insurance company or other entity can insist you attend a physical therapy clinic. The choice is yours to make!
Your basic patient rights include these:
The right to information about quality: You can look up information about medical practitioners' credentials, statistics regarding hospitals and clinics, and what your health plan covers in easy-to-understand language.
The right to choose a healthcare provider: Besides your primary healthcare provider, this also covers specialists, including physical therapists.
The right to emergency services: You can't be denied treatment in an emergency.
The right to make decisions: It's up to you to decide which course of treatment you want to follow.
The right to respect: You must be treated with respect regardless of sex, age, race, national origin, sexual orientation, or disability.
The right to confidentiality: Your health information is private and cannot be released without your consent.
The right to complain: All providers (insurance, physicians, clinics and hospitals, etc.) must have a grievance procedure.
All fifty states and the District of Columbia have made a ruling enabling patients “Direct Access” to physical therapy services and programs. This means you can contact a physical therapist directly without a physician's prescription or referral.
Are physical therapy treatments painful?
Physical therapy is intended to relieve pain rather than aggravate it. Your pain levels, however, may fluctuate. Our therapists will clearly define what constitutes "normal" pain and what does not. To facilitate improvements in your overall condition, some situations necessitate exercises or actions that can elicit a pain response.
You may experience some discomfort as a result of using weakened or recovering muscles. Alternatively, due to the nature of the condition, restoring range of motion after surgery can be painful for some. Unfortunately, experiencing a temporary increase in pain may be critical to your recovery. Although it may seem counterintuitive, there are times when increased pain early on can prevent more severe pain later on.
Rest assured that we will do everything possible to reduce your pain and prevent it from worsening during your physical therapy session. Communication with our therapist will aid in the reduction of any discomfort you may experience during your physical therapy treatments.
We want you to be pain-free and back to your normal activities as soon as possible, and we will do everything we can to prepare you for any discomfort.
Can I keep seeing a therapist even if I’m feeling better?
Yes, you can continue to see your physical therapist after you have completed your therapy sessions. There are several approaches to this, for example:
- Your therapist will meet with you to go over and discuss your at-home therapy program.
- You can re-evaluate your progress after a month to ensure you're still on track and modify your home program as needed.
- You can make an appointment with your therapist at regular intervals (for example, every six months) to assess your progress, ensure you are not regressing, and address any new issues that have arisen.
We can also meet you at your gym to work with you on determining what equipment and exercises would be beneficial in your ongoing recovery.

